Sessions for the field of activity
'Services'

VA010291 Le management bureaucratique ou réconcilier le clan avec la bureaucratie Hamid BOUCHIKHI, John KIMBERLY
VA050692 Des affaires par alliance Alain MALLART
CM230695 Les Pompes Funèbres entre le rituel et la gestion Philippe de MARGERIE, Frank VERMEULEN, Bernard BOUGON, Michel KLEIN
CM220995 L'entreprise face à l'embauche Caroline LEBOUCHER, Philippe LOGAK
CM221295 Change with or without crises (a summary of the first sessions) Christophe MIDLER
IN051296 The company in turmoil : what happens to its employees ? Jean-Daniel REYNAUD, Marie-Laure MORIN
VA100197 Need for jobs, desire for services What is the future for local/corner-shop services ? Mari-Noëlle JEGO-LAVEISSIÈRE, Matthieu SCHULER
VA070397 Information : a toxic concept Béatrice VACHER
VA031097 Growth and productivity : are they obsolete concepts ? Jean GADREY
VA060298 A company suffering from its pricing policy Gérard HAUGUEL
CF010498 The "e-business" as seen by IBM Bernard DUFAU
RT080498 What is the future for a technological services company ? Philippe DEMIGNÉ
VA030798 Choosing processed ham in supermarkets or the economics of packaging Franck COCHOY
IN301198 The model of a company which can be dismantled Hubert JOLY, Gérard GOUILLOU
CF020299 Designing products to correspond to consumers' needs Manfred HUBERT
VA051199 Are clients ‘business ketchup’ ? The role of clients in companies Jean-Philippe NEUVILLE, Franck COCHOY
RT230200 How selling cars using the Internet is revolutionising the car distribution system Christian NAVARRE
RT200900 About Avanti, a small firm inventing and developing systematically Vincent CHAPEL
VA120101 Moving fast in business thanks to human resource management Jean-Pierre DOLY
RT170101 How does one make money from free software ? Stéphane DESNEUX
RT210301 The Pax Project or how Michelin reinvented the wheel Thierry SORTAIS
RT141101 Encouraging innovation in a decentralised service group : the case of Sodexho-Alliance Nicolas CROWLEY
IN191101 Telephone call centres : gold mines or sweat shops ? Jean-Baptiste STUCHLIK, Emmanuel MIGNOT, Martine ZUBER
RT121201 From Bertin & Co (Bertin & Cie) to Bertin Technologies, or, the adventure of a biotechnologically modified company Philippe DEMIGNÉ
VA110102 Building an empire on good food Jean-Paul BUCHER
RT161002 Archilab or creating new products through practical experience Vincent CHAPEL
RT151003 Altran : How to outsource innovation Michel FRIEDLANDER
VA071103 Play-acting as a sales method Jean-Yves BARBIER
VA040604 The repentance of a supermarket manager Thierry MARTIN
CR100505 A haven of creativity in the heart of the company Jean-Marc RAIBAUD
RT140905 High tech and the sociology of its usage : MINATEC IDEAs Laboratory Michel IDA, Philippe MALLEIN
VA071005 EDF and Gaz de France : a surprising joint venture *à la française* Didier HOLLEAUX
RT121005 The introduction of a business culture in a research centre : the case of France Télécom's R&D department Karim HATEM, Paul JOLIE
VC201005 Dom Plus : the listening call centre Serge BIZOUERNE
VA060106 The ‘Hervé Thermique’ model, or flexibility without insecurity Michel HERVÉ, Alain d’IRIBARNE
IN230106 How a company changes society Philippe HOUZÉ, Henri LAGARDE, Jean-Claude THOENIG, Charles WALDMAN
CR210206 The art of good design by Strate Collège Designers Jean-René TALOPP, Maurille LARIVIÈRE
IN200306 Subtle changes in the boardroom Daniel LEBÈGUE, Jean-Paul PICARD
VC230306 A home-help company : the ugly duckling ? Michel MAZET
CR040406 It's all in the nose Brigitte ROMAGNÉ
CR101006 Creativity without Michelin stars : from Lucas Carton to Senderens Alain SENDERENS
IN161006 Domestic services : a gold mine for jobs or a mirage ? Michèle DEBONNEUIL, Michel GATÉ, Jacques MANARDO
CR121206 Acrobats and surveyors : a never-ending story ? Éric TONG CUONG
VA090307 Libéralisation des services : après Bolkestein ? Grégoire POSTEL-VINAY, Frank VERMEULEN, Denis PENNEL, Jean FÉLIX, Alain DONZEAUD,
CR150507 Structuring and refocusing : how celio gave free rein to its stylists Anne PIROT
VA060608 Quand un entrepreneur lance le télé-service numérique à la personne Franck ROUGEAU