The role of laughter in companies
SummaryPeople laugh a lot in companies when all is not going well. Laughter fulfils various functions : power games and games of influence, readjustment to unbalanced interactions between people, compensation for things not working properly, and so on. Based on an in-depth field study, plays in company theatre show up organisational faults/weaknesses. Even though it may not be a real management tool, laughter may therefore appear to be at least an excellent communication tool. Summary translated from French by Rachel MARLIN.
The entire article appears in French in the Journal de l'École de Paris du management N° 8. |
