Ways of managing the health insurance fund in the Yvelines département

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Patrick NEGARET

Managing director, state-run sickness insurance fund (Caisse primaire d'assurance maladie) in the Yvelines département

Seminar Business life | Friday January 12, 2018 - 9h30 - 12h00

Patrick Negaret suggests that the state-owned health insurance fund could be at the cutting edge of managerial innovation. He wants to dispel age-old prejudices levelled against this administration, often judged to be meticulous and old-fashioned. He was keen for his staff to become more efficient and also to enjoy their jobs. Consequently, he undertook a major operation of ‘liberating energy’, stressing the importance of empowerment, trust and recognition. Far from applying managerial dogma such as the ‘freedom-form company’, he calls for a common-sense and pragmatic approach which is reliable and allows room for error. The results are there to prove it: a spectacular fall in absenteeism and employee turnover, and a significant improvement in the service provided to those insured. Could this signal a breath of fresh air in the French administration?

The entire article was written by:

Sophie JACOLIN

This session was published in issue n°131 of the Journal de l'École de Paris du management, entitled Du coeur à la réforme.

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