A mediator working for organisations

• Gilles BAROUCH
  Conseil en organisation et changement
  

Summary

In a disagreement, how do you encourage the protagonists to change from a defensive strategy to one where everybody wins, while still giving them freedom that will guarantee their support for the process and ensure success in the end ? Gilles Barouch outlines his techniques of mediation which he developed during his projects in different public services. He illustrates his methods with the story of his part in a conflict between pig farmers and ecologists in the Tarn region.

Summary translated from French by Rachel MARLIN.

• The entire article was written by Élisabeth BOURGUINAT.

To obtain this article, you can :

• download it for free in French (PDF help) or contact ecopar@paris.ensmp.fr (Reference VA011200).

The entire article appears in French in the Journal de l'École de Paris du management N° 30.