Management tools and the hospital : a public service in need of care

• Dominique TONNEAU
  Professor, École des mines, Paris ; research worker at the Centre de Gestion Scientifique
  
• Louis OMNÈS
  Director, the Georges Pompidou European Hospital, Paris Public Health Service
  
• Gérard de POUVOURVILLE
  Scientific director, Groupe Image, École Nationale de la Santé Publique
  

Summary

The hospital is not a business : it is a public service. Its charges are fixed and it is hard to evaluate its production. Nevertheless, it has problems similar to those facing companies, such as competition, budget controls and the difficulties associated with becoming more open. It is not surprising that those involved in the health sector are fascinated by methods and management tools used in business. Can business management tools and methods be transferred to the hospital scene ?

Summary translated from French by Rachel MARLIN.

• The entire article was written by Michel BERRY.

To obtain this article, you can :

• download it for free in French (PDF help) or contact ecopar@paris.ensmp.fr (Reference IN160195).