Seminar Business life
Friday October 4, 1996
If you had to prepare in advance all the orders to give to individuals who are completely stupid, but totally obedient, in order for them to carry out a complex task, you might well say that this is a problem for new management. People in general are neither stupid nor obedient and this helps us to face up to the unexpected. Furthermore, if the slightest error gives rise to a catastrophe, you might say that the success of such an action plan is dependent on a miracle. Yet, you have just defined the manufacture of a software package. In order that this success does not depend purely on a miracle, you need to be very strict, be well-educated and have good tools, such as those which exist today. Unfortunately, this is still not adequately understood.
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This session was published in issue n°1 of the Journal de l'École de Paris du management, entitled Pourquoi un journal ? .