Management tools and the hospital : a public service in need of care

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Dominique TONNEAU

Professor, École des mines, Paris ; research worker at the Centre de Gestion Scientifique

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Director, the Georges Pompidou European Hospital, Paris Public Health Service


Scientific director, Groupe Image, École Nationale de la Santé Publique

Seminar Guest speakers | Monday January 16, 1995

The hospital is not a business : it is a public service. Its charges are fixed and it is hard to evaluate its production. Nevertheless, it has problems similar to those facing companies, such as competition, budget controls and the difficulties associated with becoming more open. It is not surprising that those involved in the health sector are fascinated by methods and management tools used in business. Can business management tools and methods be transferred to the hospital scene ?

The entire article was written by:

Michel BERRY

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