Absurd decisions and highly reliable processes

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Jean-Marc OURY

Président de l'association des Amis de l'École de Paris du management, Auteur de L'Économie politique de la vigilance (Calmann Lévy, 1983)

Christian MOREL

Sociologue, Auteur de Les décisions absurdes II. Sociologie des décisions hautement fiables (Gallimard, à paraître en mars 2012)

Seminar Guest speakers | Monday October 3, 2011 - 19h - 21h15

After the publication of his book ‘Les décisions absurdes’ in 2002 (pub. Gallimard), Christian Morel analysed important areas which involve a high degree of risk in order to study the processes which promote well-informed decision-making. In areas such as aviation, the Navy and the nuclear industry, the aim (and generally the result) of many procedures is to obtain a high degree of reliability. Morel’s study, which also drew on examples from unusual areas such as high altitude trekking in winter and operating theatres in hospitals, aimed to shed new light on what are regarded as ‘good working principles’. He devised a series of ‘meta-rules’ which enable people to make highly reliable decisions. These rules include working on a collegiate basis whereby power and authority is shared among colleagues, not punishing unintentional mistakes, viewing transgressions as case law, improving communication, and a better understanding of human factors,… Can these rules which have helped to improve security in high-risk facilities, be applied to management in companies ? Jean-Marc Oury has his doubts.

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This session was published in issue n°94 of the Journal de l'École de Paris du management, entitled Léguer, déléguer, délaisser....

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